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FAQs

Frequently Asked Questions

We accept the return of equipment as stipulated in our return policy clause as per our terms and conditions.

We accept cash, MPESA, bank transfer, credit cards and checks.

To request service, call +254 748 508 142, email info@mecoartltd.co.ke or complete a service enquiry form.

This is dependent on the size of the kitchen and the complexity and specification of the equipment within. If all of the services are in place and ready for the equipment to be connected, installation can take as little as 3-5 days for a small to medium-s

There are fundamentals synonymous with all well-designed commercial kitchens regardless of the type of business. Whether it is a restaurant, hotel, institution, or corporate kitchen, they should all be designed with careful planning to maximize efficiency

We service a variety of industries, which include: Fast Casual Restaurants, Full Service Restaurants, Concession Stands, Stadiums, Theaters, Amusement / Theme Parks, Grocery Stores, Convenience Stores, Universities and School Districts, Hotels / Resorts,

We are commercial/ industrial stainless steel kitchen equipment Manufucters with vast experience in the design of kitchen layout/ floor plan , manufacture of stainless equipment, installation, and maintenance services.

Our regular business hours are Monday- Friday, 8am-5pm. Outside of regular business hours, we offer 24/7/365 emergency services. Should you have an emergency service request, call +254 748 508 142. We will connect you with an on-call technician, who is t

Yes, we offer 24/7/365 emergency services. Should you have an emergency service request, call +254 748 508 142. We will connect you with an on-call technician, who is then dispatched to your location to investigate the problem and take corrective action.

We offer a 101-day Warranty on all of our repair services.

This question gets asked more frequently than any other and there is no easy or quick answer. There are a lot of factors to be considered to determine the cost of the kitchen which include: Type of business the kitchen services Catering equipment requir

We highly recommend that you service your commercial kitchen equipment in accordance to the manufacturer’s recommendations. Give us a call at +254 748 508 142 to speak to a Customer Service Rep or submit a service enquiry form.

Commercial kitchens come in varying specifications. Whether it is a Restaurant Kitchen, Pub Kitchen, Institution and Corporate Kitchen, Hotel Kitchen, or large Production Kitchen, they all have their differences and similarities. Apart from the obvious di

Yes, we offer customized Planned Maintenance Programs designed to protect your investment, minimize equipment downtime, and reduce the overall total cost of ownership.

Meco Art Ltd offers design and consultancy services which will include the following at a cost depending on the size and scope of work with the following: Equipment layout and design. 2D and elevation layouts for Kitchen. 3D concept of your requirement

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